Front desk is open 24/7. The deposit is fully refundable upon check-out. Information about the type of meals included in the price is indicated in the rate details. Meals may be limited during Ramadan. Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked. No pets and no service animals are allowed at this property. The city tax is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details guests can contact the property using the information on the reservation confirmation received after booking. Charges can vary, for example, based on length of stay or the room guests book.