The amount of taxes may be increased during popular local events such as the Langkawi International Maritime & Aerospace (LIMA), Le Tour De Langkawi, Ironman and Oceanman Malaysia. Front desk is open 24/7. Information about the type of meals included in the price is indicated in the rate details. Meals may be limited during Ramadan. Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Fees and deposits may not include tax and are subject to change. A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, guests can contact the property using the information on the reservation confirmation received after booking. Charges can vary, for example, based on length of stay or the room guests book.